Peak Vista Community Health Centers

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Customer Service Center Agent I

at Peak Vista Community Health Centers

Posted: 10/8/2019
Job Reference #: Full Time Positions

Job Description

Title:Customer Service Center Agent I
ID:Full Time Positions
Department Location:3205/3207 N. Academy, Colorado Springs, CO 80917
Category:Administrative / Clerical / Skill Trades

Peak Vista Community Health Centers is a non-profit healthcare organization whose mission is to provide exceptional healthcare to people facing access barriers. We provide primary care services (medical, dental and behavioral healthcare) through 26 outpatient health centers in El Paso, Teller, Lincoln, Adams, Arapahoe, Elbert, and Kit Carson counties. We deliver care with our strong “Hospitality” culture. Our organization has over 950 employees and serves 94,000 patients in the Pikes Peak & East Central region. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Job Summary (Essential Functions)

Position #4475 Full Time Position

As a Customer Service Center Agent, you will serve as an ambassador for Peak Vista Community Health Centers and be responsible for making a positive first impression on all callers. You will be responsible for providing excellent, compassionate and empathetic customer service to each unique individual calling Peak Vista through our one call resolution Customer Service Center. You will be asked to build trust by understanding the needs of our patients and customers and resolving those needs effectively and efficiently. To perform this job successfully, we ask the candidate to have at least 6 months of customer service experience

*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.

**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit:

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!