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Systems Administrator II IRES - SAFB

at Jacobs

Posted: 9/25/2019
Job Reference #: AER00031N

Job Description

Description of Duties:


The System Administrator 2 supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract.  The candidate will:

  • Deploy, configure, and troubleshoot computer systems
  • Provide remote troubleshooting support for systems issues
  • Provide event and conference support
  • Deploy, configure, and troubleshoot moblile devices
  • Provide escalation and status updates to MDA customers
  • Provide technical support for enterprise projects
  • Resolve daily battle rhythm tasks
  • Track all work using the Remedy ticketing system
  • Provide enterprise printer support
  • Deploy, configure, and troubleshoot software applications

The successful candidate will be able to:

  • Communicate written and/or verbal situational awareness to management and Government leadership in a concise, professional manner
  • Mentor team members to promote technical growth
  • Promote a positive work environment
  • Prioritize task and continuously improve time management
  • Work well under pressure
  • Be resourceful and creative with solutions
  • Display a strong, functional knowledge of the position

This position may require holiday and shift work as needed.  Limited travel may also be required. 

This position is located at Schriever AFB, Colorado Springs, CO.

The position will be posted for two weeks ending 2 October 2019. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.



Basic Requirements:

Musthave one of the following combinations of education and experience: HS Diploma(or GED) and (8) years of general experience; Associate's degree and 6 years ofgeneral experience; Bachelor's degree and 4 years of general experience; Master'sdegree and 2 years of general experience.

  • Must have 4 years' directly relatedexperience in providing IT solutions
  • Must have experience working in acustomer-facing role 

  • Must have an active DoD SecretClearance

  • Must CompTIA Security certification


  • ITILv3Foundations certification

  • CompTIAA , or CompTIA Network

  • MicrosoftCertified Technology Specialist

  • Previous Service Desk/Help Desk orCall Center experience


Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a drug-free workplace.