Garden of the Gods Club
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Spa Concierge (PT)
at Garden of the Gods Club
- 30-Sep-2019 to 29-Nov-2019 (MST)
- Spa & Salon
- Colorado Springs, CO, USA
Position Summary: To interact positively with guests, make and confirm spa reservations, record and track payments, answer the phones and provide knowledgeable customer service about spa treatments.
- Promotes the spa by conducting tours and answering guest questions
- Answer phones, book and confirm spa reservations
- Tracking payments, handling cash and balancing a till
- Coordinate with group meeting planners to book large reservations
- Provide support to technical staff in various duties
- Knowledgeable and comfortable with retail sales
- Maintains supplies, including towels, shampoo, and locker room amenities
Minimum Knowledge: Requires knowledge of specialized or technical field or a thorough knowledge of the practices and techniques of a professional field. May require knowledge of policies and procedures, and the ability to determine a course of action based on these guidelines.
Formal Education and Job-Related Experience: This position requires a minimum formal education of some high school and a minimum of less than six months job-related experience.
License, Registration, and/or Certification Required: None
External and Internal Personal Contact:
Communications Daily: Verbal and Written
Weekly: Consulting to others
Occasionally: Making formal presentations and speeches; conducting meetings / leading group discussions; participating in meetings
Teamwork and Collaboration: This job is part of a formal work team within the department.