Garden of the Gods Club

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Job Details

Spa Concierge (PT)

at Garden of the Gods Club

Posted: 10/1/2019
Job Status: Full Time
Job Reference #: 1210049

Job Description

  • 30-Sep-2019 to 29-Nov-2019 (MST)
  • Spa & Salon
  • Colorado Springs, CO, USA
  • Hourly
  • Full-Time

Position Summary:  To interact positively with guests, make and confirm spa reservations, record and track payments, answer the phones and provide knowledgeable customer service about spa treatments.

Essential Functions:

  • Promotes the spa by conducting tours and answering guest questions 
  • Answer phones, book and confirm spa reservations 
  • Tracking payments, handling cash and balancing a till
  • Coordinate with group meeting planners to book large reservations 
  • Provide support to technical staff in various duties
  • Knowledgeable and comfortable with retail sales 
  • Maintains supplies, including towels, shampoo, and locker room amenities

Position Requirements:

Minimum Knowledge:  Requires knowledge of specialized or technical field or a thorough knowledge of the practices and techniques of a professional field.  May require knowledge of policies and procedures, and the ability to determine a course of action based on these guidelines.

Formal Education and Job-Related Experience:  This position requires a minimum formal education of some high school and a minimum of less than six months job-related experience.

License, Registration, and/or Certification Required:  None 

External and Internal Personal Contact:

Communications Daily:  Verbal and Written

Weekly:  Consulting to others

Occasionally:  Making formal presentations and speeches; conducting meetings / leading group discussions; participating in meetings

Teamwork and Collaboration:  This job is part of a formal work team within the department.